Update failed, server stopped, sos

Version 3 beta testing
1

After “apt upgrade” some packages updated, but not Bluecherry.
First i got error
mysqldump: Error: 'Access denied; you need (at least one of) the PROCESS privilege(s) for this operation' when trying to dump tablespaces
After some googling, i found solution:
GRANT PROCESS ON *.* TO bluecherry@localhost;
it said “ok” and now ‘mysqldump’ error gone, but still
dpkg: error processing package bluecherry (–configure):
installed bluecherry package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.27-3ubuntu1.4) …
Errors were encountered while processing:
bluecherry
now BC server does not work at all, i’m not enough advanced to solve it myself, please help how to turn it workable. thanks!

2

Which distribution and version is this? (ie Ubuntu 18.04).

This isn’t something that I can fix very easily over the forums, can you provide remote (ssh) access to this computer so I can look at it? You can email the ip, login and password to support@bluecherrydvr.com

Thanks

3

Thanks for your respond, just sent you email information

4

Ok I don’t have that, can you email chall@corp.bluecherry.net?

5

Sent! Do you have Telegram or Whatsapp?

6

Okay, I found the problem…nginx -t (which tests the nginx config) was throwing an IPv6 error. I commented out line 23:

#       listen [::]:80 default_server;

Then ran nginx -t, then ran sudo apt-get install bluecherry

You are all fixed.

++ nginx -t
dpkg: error processing package bluecherry (–configure):
installed bluecherry package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.27-3ubuntu1.4) …
Errors were encountered while processing:
bluecherry

7

OMG, ipv6… I wouldn’t have thought to look in that direction. Thanks a lot!!!