There are two problems with the timeline display in the 3.0.0.b23 client.
- Video which displays fine in the Event History fails to play in timeline.
I can view saved videos quite OK from the events history page in the 3.0.0.b23 client, but the same video fails to display when i try to view it using the timeline page. The video image simply says “Error”. The cause may be related to the second issue described below:
- There is also an inconsistent date problem with the timeline page. In the screen shots below, the date on the timeline bar is correct, but the date displayed in the video when you hover over the error message does not match the date selected in the timeline. The example I have included shows the timeline date at 23/June/25 8:31:46 AM, but the date shown in the error message popup is 23/June/25 6:24PM which is approx 10 hours out. 10 hours happens to be the timezone offset for my region (CUT +10:00).
The timezone on my system is set correctly for “Australia/Brisbane” for the OS and also in both /etc/php/8.2/fpm/php.ini and /etc/php/8.2/cli/php.ini. It looks like the timeline page is adding the time offset.
Screen shot from event history for successful display if archived image:
Screen shot from timeline showing failure to display image and also the time mismatch error:
Can you try toggling Settings > Application > Date and Time > Convert dates to the local timezone? Let me know how the app reacts to that change!
Hi Bruno,
I will use the recording from 26 June 2025 at 12:55 pm local time in the following examples. My timezone is CUT +10:00
When Timezone check box in settings is selected
When the checkbox is selected, the events history page shows the correct local time (Today 12:55 PM) against the video recording, and the video is playable from events history page.
The timeline page (when the checkbox is selected) shows the correct timescale in the timeline bar, but the video shows a time of 11:10 pm and does not play, even though the time display in the top left increments.
When Timezone checkbox is cleared
When the timezone checkbox is cleared in settings, all the dates displayed against the video recordings in the event history page change to 10 hours ago. E.g. “Today 03:10 AM”. The video is still playable from this screen.
In contrast, the time now shown in the video playback and in the timeline bar on the timeline page now both match and are now showing the correct local time (of 12:55 PM), but the video still fails to display.
There is also an interesting observation that even though the video is not displaying the timer value just under the camera name in the top left of the playback screen on the timeline page never seems to start from 0 and changes to a different value each time you select a different video segment on the timeline bar.
Events page with TZ checkbox enabled:
Timeline page with TZ checkbox enabled:
Events page with TZ checkbox cleared:
Timeline page with TZ checkbox cleared:
