I’m running Ubuntu 24.04.3 LTS and Bluecherry 3.1.14. The camera is a Reolink Duo Floodlight. I have RTSP and ONVIF enabled on the camera. Bluecherry is able to detect the camera and I’m able to add it. Streaming just sits there and gives a circle. I’ve tried to manually add it using RTSP with “/h264Preview_01_main” as the RTSP path with the same result. In the logs, it seems like anytime I do anything with the camera settings, Bluecherry crashes then restarts. I’m able to successfully stream from the camera from VLC.
2025-09-25T13:38:10.288174-05:00 bluecherry bc-server[75071]: I(): Started bc-server 3.1.14 (toolchain 13.3.0) v3.1.14-48-g877a6fd8 heads/release-3.1.14
2025-09-25T13:38:10.288260-05:00 bluecherry bc-server[75071]: I(): RRD file /var/lib/bluecherry/monitor.rrd already exists
2025-09-25T13:38:10.288369-05:00 bluecherry bc-server[75071]: I(): API server started listen to port: 7005
2025-09-25T13:38:10.288450-05:00 bluecherry bc-server[75071]: I(): HLS server started listen to port: 7003 (SSL=0)
2025-09-25T13:38:10.295301-05:00 bluecherry bc-server[75071]: I(): SQL database connection opened
2025-09-25T13:38:10.303715-05:00 bluecherry bc-server[75071]: I(): Database doesnot contain oldest media file entry
2025-09-25T13:38:10.303807-05:00 bluecherry bc-server[75071]: I(): Cleanup manager initialized with regular schedule
2025-09-25T13:38:10.303863-05:00 bluecherry bc-server[75071]: I(): Running initial database/filesystem synchronization
2025-09-25T13:38:10.303925-05:00 bluecherry bc-server[75071]: I(): Starting database/filesystem synchronization
2025-09-25T13:38:10.304772-05:00 bluecherry bc-server[75071]: I(): Database/filesystem sync complete: 0 files checked, no orphaned entries found
2025-09-25T13:38:10.304869-05:00 bluecherry bc-server[75071]: I(): Initial database sync completed: no orphaned entries found
2025-09-25T13:38:10.304960-05:00 bluecherry bc-server[75071]: I(): Storage path /var/lib/bluecherry/recordings below threshold: 34.3% <= 95.0%
2025-09-25T13:38:10.305067-05:00 bluecherry bc-server[75071]: I(): Startup cleanup completed, returning to regular schedule
2025-09-25T13:38:50.627625-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Setting up device
2025-09-25T13:38:52.493039-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Stream started: hevc, 1/90000(s) 1/90000(c); aac
2025-09-25T13:38:52.493186-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Device 4: Starting schedule transition to ‘continuous’
2025-09-25T13:38:52.643525-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Device 4: Successfully completed schedule transition to ‘continuous’
2025-09-25T13:38:52.704883-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Audio stream configured: aac, 16000 Hz, 1 channels
2025-09-25T13:38:52.710792-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Got bad dts=NOPTS on stream 0, passing to libavformat to handle
2025-09-25T13:38:53.184291-05:00 bluecherry bc-server[75071]: W(4/192.168.10.151): Likely timestamping error. Ignoring.
2025-09-25T13:38:53.184430-05:00 bluecherry bc-server[75071]: W(4/192.168.10.151): Got out-of-order dts=95695 while last was 96529 on stream 0, adjusting timestamp
2025-09-25T13:38:53.184509-05:00 bluecherry bc-server[75071]: W(4/192.168.10.151): No frame rate information available for stream 0, using default 30fps
2025-09-25T13:40:50.757212-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Applying configuration changes
2025-09-25T13:40:50.757523-05:00 bluecherry bc-server[75071]: E(4/192.168.10.151): Failed to update device config, thread terminates
2025-09-25T13:40:50.757598-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): Shutting down device thread
2025-09-25T13:40:50.957133-05:00 bluecherry bc-server[75071]: I(4/192.168.10.151): HLS Service destroyed
2025-09-25T13:40:56.065531-05:00 bluecherry bc-server[75071]: E(4/192.168.10.151): Device 4: Thread continuous recorder join timeout during shutdown after 5 seconds - thread may be stuck
2025-09-25T13:40:56.065746-05:00 bluecherry bc-server[75071]: BUG: Aborted at 0x00007e3054245330
2025-09-25T13:40:56.065851-05:00 bluecherry bc-server[75071]: terminate called without an active exception
2025-09-25T13:40:56.065982-05:00 bluecherry bc-server[75071]: Call trace:
2025-09-25T13:40:56.066075-05:00 bluecherry bc-server[75071]: [0x00007e3054245330] @ /lib/x86_64-linux-gnu/libc.so.6
2025-09-25T13:40:56.066172-05:00 bluecherry bc-server[75071]: [0x00007e305429eb2c] pthread_kill+0x00000000 @ /lib/x86_64-linux-gnu/libc.so.6
2025-09-25T13:40:56.066288-05:00 bluecherry bc-server[75071]: [0x00007e305424527e] gsignal+0x00000000 @ /lib/x86_64-linux-gnu/libc.so.6
2025-09-25T13:40:56.066384-05:00 bluecherry bc-server[75071]: [0x00007e30542288ff] abort+0x00000000 @ /lib/x86_64-linux-gnu/libc.so.6
2025-09-25T13:40:56.066453-05:00 bluecherry bc-server[75071]: [0x00007e30546a5ff5] @ /lib/x86_64-linux-gnu/libstdc++.so.6
2025-09-25T13:40:56.066510-05:00 bluecherry bc-server[75071]: [0x00007e30546bb0da] @ /lib/x86_64-linux-gnu/libstdc++.so.6
2025-09-25T13:40:56.066565-05:00 bluecherry bc-server[75071]: [0x00007e30546a5a55] _ZSt10unexpectedv+0x00000000 @ /lib/x86_64-linux-gnu/libstdc++.so.6
2025-09-25T13:40:56.066621-05:00 bluecherry bc-server[75071]: [0x00006432924e88c1] @ /usr/sbin/bc-server
2025-09-25T13:40:56.066676-05:00 bluecherry bc-server[75071]: [0x00006432924ec1e3] @ /usr/sbin/bc-server
2025-09-25T13:40:56.066730-05:00 bluecherry bc-server[75071]: [0x00006432924ec92d] @ /usr/sbin/bc-server
2025-09-25T13:40:56.066790-05:00 bluecherry bc-server[75071]: [0x00007e305429caa4] @ /lib/x86_64-linux-gnu/libc.so.6
2025-09-25T13:40:56.066845-05:00 bluecherry bc-server[75071]: [0x00007e3054329c6c] @ /lib/x86_64-linux-gnu/libc.so.6
2025-09-25T13:40:56.298231-05:00 bluecherry bc-server[75423]: I(): Status reports are served at /tmp/bluecherry_status
2025-09-25T13:40:56.298379-05:00 bluecherry bc-server[75423]: I(): Status reports are served at /tmp/bluecherry_trigger