Preview in motion detection missing

Bugs
1

Hello…

I just setup my Ubuntu 20.4 with the latest 3.1rc5 yesterday and was copying the settings from my 3.04 version i am running right now and realized, that i dont get a picture in the motion detection part of any of my cams attached.
It showing the grid, i can mark or unmark as needed but all i get picture wise is a little broken media item symbol in upper left corner which appears and disappears with the button for show or hide background.
Thx for any ideas

2

Thanks, I’m looking into this.

3

Do you see any errors in /var/log/bluecherry.log or /var/log/nginx/bluecherry-error.log about snapshot creation failed?

ie -

E: ffmpeg snapshot creation process failed

4

Sorry for the late response, but my server is down, so i dont have access right now. Will post as soon i have a working machine again

5

I noticed my emails were doing the same thing on RC4. Noticed that the str_replace line was only set for MKV, not for MP4 as well on line 212 of www/lib/mailer.php

Added a new line and put in:

    $path_to_image = str_replace('mp4', 'jpg', $event[0]['filepath']);

And it worked for RC4, but does not seem to be working for RC5

6

RC5 uses .mkv instead of .mp4. Try:

$path_to_image = str_replace(‘mkv’, ‘jpg’, $event[0][‘filepath’]);