bluecherry ramps up to consume all available memory before the process restarts, frees up the memory, and begins again. it cycles about every 1 to 1.5 minutes with 16gb of memory. at its max bluecherry is consuming about 12gb. the only thing i can think to do is to reinstall bluecherry or to update to ubuntu 24lts.
When did you notice this memory issue? What version did you upgrade from?
yes. I also encountered this problem.
Ubuntu server 24.04.1 LTS
and Bluecherry server Version: 3.1.2
but if i turn off my camera the memory is ok.
Help please.
I experienced the memory issue after a upgrade from 3.1.1 to 3.1.2 on Debian 11. I built another server with a minimal Debain 12 image and installed the Bluecherry server using the curl commands on the website. Same result, memory constantly being consumed. Please advise.
1 Like
Thanks for the reports. We believe we identified the issue, we are building packages now.
Try this package (same version number, 3.1.3 isn’t released yet):
Ubuntu 20.04:
wget http://lizard.bluecherry.net/~curt/releases/3.1.2/focal/bluecherry_3.1.2_amd64.deb
Ubuntu 22.04:
wget http://lizard.bluecherry.net/~curt/releases/3.1.2/jammy/bluecherry_3.1.2_amd64.deb
Ubuntu 24.04:
wget http://lizard.bluecherry.net/~curt/releases/3.1.2/noble/bluecherry_3.1.2_amd64.deb
Ubuntu 23.10:
wget http://lizard.bluecherry.net/~curt/releases/3.1.2/noble/bluecherry_3.1.2_amd64.deb
Debian 12:
wget http://lizard.bluecherry.net/~curt/releases/3.1.2/bookworm/bluecherry_3.1.2_amd64.deb
then:
sudo dpkg -i bluecherry_3.1.2_amd64.deb
okay…
noble=24.04)
That has been fixed…
i upgraded from v3.1.1 to 3.1.2. after the update you suggested above nothing noticeably changed.
i decided to upgrade one of my two servers to 24lts and try the upgrade there. still having the same problem. i tried the above solution for 24lts but it threw some dependency errors.
(Reading database ... 252400 files and directories currently installed.)
Preparing to unpack bluecherry_3.1.2_amd64.deb ...
mysql: [Warning] Using a password on the command line interface can be insecure.
groupadd: group 'bluecherry' already exists
Unpacking bluecherry (3:3.1.2) over (3:3.1.2) ...
+ '[' -f /usr/share/debconf/confmodule ']'
+ . /usr/share/debconf/confmodule
++ '[' '!' '' ']'
++ PERL_DL_NONLAZY=1
++ export PERL_DL_NONLAZY
++ '[' '' ']'
++ exec /usr/share/debconf/frontend /var/lib/dpkg/info/bluecherry.postrm upgrade 3:3.1.2
+ '[' -f /usr/share/debconf/confmodule ']'
+ . /usr/share/debconf/confmodule
++ '[' '!' 1 ']'
++ '[' -z '' ']'
++ exec
++ '[' '' ']'
++ exec
++ DEBCONF_REDIR=1
++ export DEBCONF_REDIR
+ case "$1" in
+ '[' -z '' ']'
+ '[' upgrade = purge ']'
+ '[' upgrade = remove ']'
+ '[' upgrade = purge ']'
+ '[' upgrade = purge ']'
+ db_stop
+ echo STOP
+ cronfile=/etc/cron.d/bluecherry
+ test -f /etc/cron.d/bluecherry
+ rm /etc/cron.d/bluecherry
+ warn_user_db
+ var_command='Warning!\n\nYou must run this command to finish the removal process or else you will not be able to reinstall Bluechery again\n***\necho DROP USER @localhost | mysql -hlocalhost -u root -p\n***\n\n'
+ printf '\x1b[31mWarning!\n\nYou must run this command to finish the removal process or else you will not be able to reinstall Bluechery again\n***\necho DROP USER @localhost | mysql -hlocalhost -u root -p\n***\n\n\x1b[0m\n'
Warning!
You must run this command to finish the removal process or else you will not be able to reinstall Bluechery again
***
echo DROP USER @localhost | mysql -hlocalhost -u root -p
***
dpkg: dependency problems prevent configuration of bluecherry:
bluecherry depends on libopencv-core4.5d (>= 4.5.4+dfsg); however:
Package libopencv-core4.5d is not installed.
bluecherry depends on libopencv-imgcodecs4.5d (>= 4.5.4+dfsg); however:
Package libopencv-imgcodecs4.5d is not installed.
bluecherry depends on libopencv-imgproc4.5d (>= 4.5.4+dfsg); however:
Package libopencv-imgproc4.5d is not installed.
dpkg: error processing package bluecherry (--install):
dependency problems - leaving unconfigured
Processing triggers for libc-bin (2.39-0ubuntu8.3) ...
Processing triggers for rsyslog (8.2312.0-3ubuntu9) ...
Errors were encountered while processing:
bluecherry
Tried it on Ubuntu Server 22.04 LTS, still leaking, I crontab restart the bluecherry service every 30 minutes for now.
codec h264 with audio on every camera (they all put out log)
The log is filled with:
bluecherry bc-server[5944]: I(1/Camera 1): Making a snapshot
bluecherry bc-server[5944]: E(1/Camera 1): avcodec_send_frame: snapshot encoding failed: Invalid argument
bluecherry bc-server[5944]: E(1/Camera 1): failed to write snapshot frame
bluecherry bc-server[5944]: E(1/Camera 1): Feeding snapshot decoder failed
bluecherry bc-server[5944]: E(1/Camera 1): Failed to make snapshot
I have also upgraded for Debian 12 as suggested but it did not seem to work and I have the same memory issue. 1 thing noted as I did the upgrade, rsyslog was needed but was not installed so the upgrade could not complete until I installed rsyslog, then the upgrade went fine.
Are you using 3.1.3?
Sorry fir the dealy, I am using the file that was in the link you provided. 3.1.2 is what s displayed.
It looks like I also have the errors that the Ubuntu user reported. systemctl status bluecherry shows these lines. This is a sample. Other cameras also have the same messages:
Sep 05 17:45:33 CamSVR bc-server[52775]: I(3/Driveway): Last message repeated 78 times!
Sep 05 17:45:33 CamSVR bc-server[52775]: I(3/Driveway): Making a snapshot
Sep 05 17:45:34 CamSVR bc-server[52775]: E(3/Driveway): avcodec_send_frame: snapshot encoding failed: Invalid argument
Sep 05 17:45:34 CamSVR bc-server[52775]: E(3/Driveway): failed to write snapshot frame
Sep 05 17:45:34 CamSVR bc-server[52775]: E(3/Driveway): Feeding snapshot decoder failed
Sep 05 17:45:34 CamSVR bc-server[52775]: E(3/Driveway): Failed to make snapshot
Okay, can you try 3.1.3? It should be in the repos now.
I tried repo and still shows 3.1.2. I did the install anyway. GUI shows 3.1.2.
Should I bet grabbing it somewhere else?
root@CamSVR:/tmp# apt list bluecherry
Listing... Done
bluecherry/bookworm 3:3.1.2 amd64 [upgradable from: 3:3.1.2]
N: There is 1 additional version. Please use the '-a' switch to see it
root@CamSVR:/tmp# apt list bluecherry -a
Listing... Done
bluecherry/bookworm 3:3.1.2 amd64 [upgradable from: 3:3.1.2]
bluecherry/now 3:3.1.2 amd64 [installed,upgradable to: 3:3.1.2]
root@CamSVR:/etc/apt/sources.list.d# cat bluecherry-bookworm.list
# Please post any problems to http://forums.bluecherrydvr.com or debian@bluecherrydvr.com
deb http://unstable.bluecherrydvr.com bookworm main # Bluecherry Debian 12 packages
I updated the repo and upgraded. The system is now on 3.1.3 per GUI. After about 9 minutes of the system reboot memory usage was at 13G of 16G.
1 Like
now using 3.1.3 on 24lts for one server and 3.1.3 on 22lts for another server and i see no change in the memory problem. it installed fine though.
We are still trying to find the source for this memory leak. Currently the recommendation is downgrade to 3.1.1:
sudo apt install bluecherry=3:3.1.1