Jerky recorded video playback in the file

Ubuntu 22.04.4 LTS (GNU/Linux 6.5.0-45-generic x86_64)

Hi. I am not sure what I am shooting at. July 29 I updated to server 3.1.1
Up grade went fine via apt. I went to 3.1.2 today to see if the below problem is a server thing, me bug, or camera bug, other.

I constant record in some locations in 15 minute files, I motion trigger with BC motion in some places and I on-camera ONVIF motion trigger in other locations. I am searching for a relaible, repeatable config.

Where are all the logs?

I have 16 Pelco cameras. My nvr is camping at arounf 65% cpu use. I would like to get that down a bit. On the cameras I make sure motion trigger onvif is on. On BC my schedule is trigger all the time and double check box on each cameras’ schedule. I am recording, but the files are jerky even when I download them. They look like stop motion.

Same server hardware and same cameras…same day. Prior 3.1.1 to 3.1.2 good quality recorded video. I updated to 3.1.2 and went to onvif motion trigger and my video files are jerky even on devices that I am using BC motion trigger on. I am not leaking memory. For example, cams 1to4 use BC motion capture and 13to16 are using onvif form the cam yet all playback files are jerky.

Any ideas?

Thanks,

Tom

Ubuntu 22.04.4 LTS (GNU/Linux 6.5.0-45-generic x86_64)
Linux 5.4.0-193-generic on x86_64

General info for all. I am having good experience with apt update/upgrade on 22.04 server 5.4.0-193 My BC version went from 3.1.1 to 3.1.3 2 of 8 22.04 server update/upgrades are holding steady. The udate/upgrade is happening over ssh. I have not solved my jerky video issue.

Hello.

Until we can better resolve this, the best option is to downgrade to 3.1.1:

sudo apt install bluecherry=3:3.1.1

I have an update…
I update the firmware on the camera and my problem went away.
I have since updated firmware on all my Pelco’s along with BC 3.1.3 on 22.04 LTS
Things are good. But I am going to open another ticket.

If you still have issues can you try this version and let me know the results?

wget http://lizard.bluecherry.net/~curt/releases/3.1.4/jammy/bluecherry_3.1.4_amd64.deb
sudo dpkg -i bluecherry_3.1.4_amd64.deb

Copy.

Side note: One of my reasons for going BlueCherry is the ability to quickly rebuild an nvr and get it back in the rack. I did a 20 minute restore today from bare metal to rack and I am recording. And I added 2 storage devices. My fresh install Ubuntu desktop 22.04.5 went to 3.1.4 and it saw a 16 port analog BC card. I know those are going away…I am working on it!

Funny one: In the same 2 weeks - the ntp server I hit for all my nvrs and cameras went crazy. So not only has BC been a little goofy but time is off everywhere.

I am going to try above wget. And I will advise.