Installation Password

Very new at this. Having copied and pasted the installation instructions into the terminal and run the instillation. The terminal asks for my password again but I cannot type any thing at the cursor?

Not sure what to do next to complete?
Should I now run install the Linux client?
andrew@andrew-G31M-ES2L:~$ sudo /etc/init.d/bluecherry restart
[sudo] password for andrew:

Thanks in anticipation.
Regards,
Andrew

Hello…
While the installation, it is normally asking for root user name, root password and database name and such
In Linux shell, it is “normal” that you dont see any typing when you type in passwords…
So restart the install, do all as asked, MAKE NOTES of your usernames and passwords and type them in, even if you dont see the typing…when done typing, just hit enter…it most likely wants you to retype the password…so do so and press enter again…
That should bring you further

@Andrew the password for ‘sudo’ will be your password for ‘andrew’.

Thanks!

Darkyputz,

Thankyou that worked to a degree :slight_smile:

Then got this

++ [[ -d /var/lib/bluecherry ]]
++ chown -R bluecherry:bluecherry /var/lib/bluecherry
++ chmod -R 770 /var/lib/bluecherry
++ [[ -n 1 ]]
++ chown -R bluecherry:bluecherry /var/run/bluecherry
chown: cannot access ‘/var/run/bluecherry’: No such file or directory
dpkg: error processing package bluecherry (–configure):
installed bluecherry package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.27-3ubuntu1) …
Errors were encountered while processing:
bluecherry
E: Sub-process /usr/bin/dpkg returned an error code (1)
andrew@andrew-G31M-ES2L:~$

Thankyou for your time

Regards,

Andrew.

Hello again…nice that you got somewhere…
Quick question…
How are you installing?
dpkg -i and deb file or the online bash command from the web page…
I would go with the bash version first and then go with the dpkg -i deb files for uprading the version to 2.8.8…
It does some home work for you like adding apt list files updates and so on…
The log you were posting looks like you were doing it from the dpkg -i attempt
I get a similar issue when i try to install an own compiled 3.0 deb file…
So let me/us know

Daryputz,

Thanks used the bash.

Here is is the result.

++ case “$1” in
++ [[ -n 1 ]]
++ ucfr bluecherry /etc/bluecherry.conf
++ echo -e ‘\n\n\tVerifying permissions of existing files, please wait\n\n’

Verifying permissions of existing files, please wait

++ [[ -d /var/lib/bluecherry ]]
++ chown -R bluecherry:bluecherry /var/lib/bluecherry
++ chmod -R 770 /var/lib/bluecherry
++ [[ -n 1 ]]
++ chown -R bluecherry:bluecherry /var/run/bluecherry
chown: cannot access ‘/var/run/bluecherry’: No such file or directory
dpkg: error processing package bluecherry (–configure):
installed bluecherry package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.27-3ubuntu1) …
Errors were encountered while processing:
bluecherry
E: Sub-process /usr/bin/dpkg returned an error code (1)
andrew@andrew-G31M-ES2L:~$

Regards,

Andrew

Hello…sorry for the late reply…
But better late than never, right?!

you showed that this path is not there…
Can you try to make it with “mkdir /var/run/bluecherry”
And run the command again?