Can't login and restarting services doesn't help

Version 3 beta testing
21

no changes still locked out.

22

mysql -u bluecherry -p bluecherry -e “update Users set password=‘b22dec1d6cfa580962f3a3796a5dc6b3’, salt=‘1234’ where username=‘Admin’;”

will default the Admin password. from there you can login via the webui and change the admin password
host:7001

23

Hi! 3.1.0 rc6 and still can’t login admin panel.
“Loading…” and after a minute “504 timeout”.
“service bluecherry restart” does not help.
This problem does not affects users live view interface - it works, only admin have trouble.

24

Which distribution are you using? I’ll send you a new version to test.

25

If you are using Ubuntu 20.04 try this package:

​wget http://lizard.bluecherry.net/~curt/tmp/bluecherry_3.1.0-rc6_amd64.deb

md5sum bluecherry_3.1.0-rc6_amd64.deb

c02d65fe08ec3460e34b17c3053562d4 bluecherry_3.1.0-rc6_amd64.deb

26

I found that login to admin panel problem related to nginx. Try
sudo systemctl status nginx
sudo systemctl status bluecherry
to see if you have such issue.
I did some manipulation, which was more like shamanism (I am not an expert in Linux), and looks like problems was with 80 port (nginx reports something like “it’s already busy”, but we know Bluechery don’t use it due to ssl priority with https, and i have no more web-servers using 80 port. so i don’t know what exactly goes on, but looks like it solves my problem). I found sites-enabled and commented out everything related to listen 80 port. And now it works, i can access admin panel. Also you can check nginx configs with
nginx -t
after any modifications. I hope this information will help someone.

27

Hello I was having issues, and ran both of the commands noted:
sudo systemctl status nginx
sudo systemctl status bluecherry

Was having issues getting logged in, then when I did I co to view the life view in the web admin interface and they all say corrupted files. Like something whacked out everything. I ran the sudo systemctl status bluecherry

and got this:

luecherry.service - LSB: Bluecherry DVR Server
Loaded: loaded (/etc/init.d/bluecherry; generated)
Active: active (running) since Sun 2022-10-16 14:37:47 CDT; 8min ago
Docs: man:systemd-sysv-generator(8)
Process: 3835 ExecStart=/etc/init.d/bluecherry start (code=exited, status=0/SUCCESS)
Tasks: 44 (limit: 38436)
Memory: 4.1G
CGroup: /system.slice/bluecherry.service
└─3849 /usr/sbin/bc-server -s -u bluecherry -g bluecherry

Oct 16 14:38:05 VMDVR bc-server[3849]: I(): Deleting empty media /var/lib/bluecherry/recordings/2022/10/16/000008/14-31-02.mp4
Oct 16 14:38:05 VMDVR bc-server[3849]: I(): Deleting empty media /var/lib/bluecherry/recordings/2022/10/16/000015/14-31-02.mp4
Oct 16 14:38:05 VMDVR bc-server[3849]: I(): Deleting empty media /var/lib/bluecherry/recordings/2022/10/16/000002/14-31-02.mp4
Oct 16 14:38:05 VMDVR bc-server[3849]: I(): Deleting empty media /var/lib/bluecherry/recordings/2022/10/16/000009/14-31-02.mp4
Oct 16 14:38:05 VMDVR bc-server[3849]: I(): Deleting empty media /var/lib/bluecherry/recordings/2022/10/16/000011/14-31-02.mp4
Oct 16 14:38:05 VMDVR bc-server[3849]: I(): finished processing abandoned recordings
Oct 16 14:38:20 VMDVR bc-server[3849]: I(): Updating length of 1 abandoned recordings
Oct 16 14:38:20 VMDVR bc-server[3849]: I(): Deleting empty media /var/lib/bluecherry/recordings/2022/10/16/000014/14-31-03.mp4
Oct 16 14:40:15 VMDVR bc-server[3849]: I(): License isn’t genuinely activated
Oct 16 14:40:15 VMDVR bc-server[3849]: I(): License isn’t trially activated

Checking version:
oot@VMDVR:/home/chad# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.5 LTS
Release: 20.04
Codename: focal
root@VMDVR:/home/chad#

No idea, but this is a VM machine. DO not know how long mine has been whacked, but deleting it and reloading my configured and activated OVF file for the DVR. then re-patch / update Ubuntu, or is there a flaw in the current updates of Ubuntu 20.04? Anyone running it on 22.04? I assume DVR runs good on that? Just wondering if I should rebuild on the new 22.04 of Ubuntu.
Well hopefully my VM backup will do the job and work fine after updates. So will see how well it works.