I’m running server version 2.8.9
Recently, on one of our Bluecherry servers, all cameras will stop recording around the same time. The logs will have two errors repeating for each camera – “Cannot create media directory” and “Cannot start recording!”. All footage is stored on a dedicated, local drive that’s separate from the OS drive. Bluecherry is set to use 98% before overwriting old footage. If I reboot the server, Bluecherry will find abandoned and empty media, and clean it up. It then starts recording normally again for several weeks until it happens again.
Any ideas why it would suddenly not be able to create directories or media? This server has been in operation since late 2020, and this just started happening within the past several months.
Here are a few lines from the logs after the issue occurred:
Nov 20 06:25:01 nc-nvr bc-server[1348]: E(20/East Wall (South)): Cannot create media directory /raid50/video/2025/11/20/000020
Nov 20 06:25:01 nc-nvr bc-server[1348]: E(20/East Wall (South)): Cannot start recording!
Nov 20 06:25:10 nc-nvr bc-server[1348]: E(22/Front Rollup): Cannot create media directory /raid50/video/2025/11/20/000022
Nov 20 06:25:10 nc-nvr bc-server[1348]: E(22/Front Rollup): Cannot start recording!
Nov 20 06:25:10 nc-nvr bc-server[1348]: E(10/Fitness Hallway): Cannot create media directory /raid50/video/2025/11/20/000010
Nov 20 06:25:10 nc-nvr bc-server[1348]: E(10/Fitness Hallway): Cannot start recording!
And some from after a reboot:
Nov 20 17:47:13 nc-nvr bc-server[1335]: I(): Deleting empty media /raid50/video/2025/10/25/000012/04-30-00.mkv
Nov 20 17:47:29 nc-nvr bc-server[1335]: I(): Updating length of 2 abandoned recordings
Nov 20 17:47:29 nc-nvr bc-server[1335]: I(): Deleting empty media /raid50/video/2025/10/25/000021/04-30-00.mkv
Nov 20 17:47:29 nc-nvr bc-server[1335]: I(): Deleting empty media /raid50/video/2025/10/25/000023/04-30-00.mkv
Nov 20 17:47:44 nc-nvr bc-server[1335]: I(): Updating length of 0 abandoned recordings
Nov 20 17:47:59 nc-nvr bc-server[1335]: I(): Updating length of 1 abandoned recordings
Nov 20 17:47:59 nc-nvr bc-server[1335]: I(): Deleting empty media /raid50/video/2025/10/25/000020/04-30-00.mkv
Thanks in advance for any insight on what might be the issue!