We’re getting some artifacts in our recordings. How can we fix this issue?
Bluecherry server Version: 3.1.0-rc8
Video stream source: RTSP
HALS window size: 5
HLS segment size: 2695168
HLS segment duration: 3.000
Resolution: 2016x1512 (4:3)
Frame Rate: 30
I downloaded the video and played back with VLC player to confirm that this is how it is actually recorded.
The substream live viewing does not have any issues, but it also set to a lower resolution, not sure that matters. 640x480 at 15 fps.
We had similar issues with Ubiquiti cameras too but at a different location. These cameras were newly replaced with these Axis ones.
Also, interestingly enough, these artifacts typically only happen at the bottom of the picture, when it takes up all that space.